I've notice that Staples is advertising FREE COMPUTER TUNE-UP in their stores and that's all well and good but you should know a few things:

1. JRD Tech always performs a Free tune-up with every computer repair.  IMO it's simply a good procedure and it takes all of 10 minutes to do.

2. Why does Staples offer this service for free?

To get your computer so they can tell you what's really wrong with it and get you to pay to fix it.  Honestly, a computer Tune-Up isn't going to magically make a sluggish computer all of a sudden become fast again.  Yes, it will help but usually there is an underlying problem that needs to be addressed that has nothing to do with doing the Tune-Up.   So once they have your computer for the free tune-up and they say "Well we did the Tune-up, but it's still a bit slow would you use to diagnosis it for you?" Diagnosis is $69.99 and once they find the issue you have to pay for them to correct the issue.  So that Free Tune-Up turns into a $150-$200 repair.  

3. If it's so easy, can I do it myself? 

You sure can, I've created a quick tutorial on how to do a fast computer repair tune-up.  And if your computer is still slow after give us a call 609-385-3982.  Our rates are lower then any Big Box computer store and we come to onsite to your home. No disconnecting your computer. If you want to drop your computer off we offer that service too for even less.